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Newegg.com Complaint - Newegg /shipping on Xbox 360 hard drive 500 gb - Xbox 360 hard drive 500 gb
Newegg.com Complaint

Newegg.com Complaint

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Newegg /shipping on Xbox 360 hard drive 500 gb - Xbox 360 hard drive 500 gb


I bought a x box 360 hard drive on Dec 11 I read all the shipping info on the website so when I recieved the tracking no. I tried several times to track because I need it by Christmas Day it kept saying this tracking no can not be found so I called Newegg and had them check on it and was told taht my order was coming from oversea's and would have the enter the US for me to track and then when it got in the United States that it would go to their company to be shipped to me and I would get it in Jan sometime I told her cancel my order as your company never said anything about this item coming from oversea's she said I can't its already been shipped I said that does not matter I will not get by Christmas . WHY WOULD ANY COMPANY IN THE US USE OVERSEAS TO GET ITEMS AND NOT TELL THEIR CUSTOMERS ! I am very uspet as my son needs this in order to play his games !!!!!!!!!!!!!


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Comments


Neweggsupport says: (3 years ago)
 0
Hello Tammy2470,
We're very sorry for any miscommunication. Please know that on the product page just above the "add to cart" button there is an indicator that shows "Sold and Shipped by". This information will show if the item is sold and shipped by Newegg or one of our various Marketplace sellers. If a Marketplace item is added to your cart, the shipping options will indicate it is coming from overseas. However, please contact us at wecare@newegg.com and we'll be happy to see what options are available to help. Thank you and we look forward to assisting you. ~ William




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