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Newegg.com Complaint - Horrible Customer Service
Newegg.com Complaint

Newegg.com Complaint


Horrible Customer Service

This review has been resolved or replied to by this company.
Newegg customer service is horrible. They don't honor customer's 30 day return warranty. I received the MB, and it wasn't recognizing 16GB of memory. I need a quick turnaround and Newegg website recommended that I purchase a New item, and get an RMA for the existing item. I did that, and received the replacement product within 2 days. I shipped the original back to them and they told me they couldn't return the item because it was damage. I called and told them the damage could have been from manufacturer and I shouldn't have to pay for it. They wouldn't listen Now I am stuck with 2 MBs. This will be last time I do business at Newegg.

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